10-second breakdown:
Marketed towards enterprise-level companies, Workfront offers a comprehensive tool designed to help multiple teams understand a bigger picture and where they fit in. Fully customizable with flexible permission levels make Workfront a clear winner.
Workfront is used in medium (51-1,000 employees) and enterprise companies (1,000+ employees).
The good:
Workfront specializes in creating continuity and cohesion even among global teams. Perfect for getting all your wheels moving in the right direction.
It’s very intuitive and users generally like it’s look and feel. Workfront uses social media type login and commenting features that allow easy communication.
Workfront has multiple security/admin levels to enable specific permissions and roles. This is especially important for enterprise level businesses that have multiple access level requirements.
The bad:
Longer than average set-up time may be required due to the exhaustive customizations available.
The cost is higher that other software at $30 per user/per month.
How it works:
Although Workfront tends to lean towards marketing, service and IT organizations, any large corporation with a lot of moving parts will greatly benefit by adopting Workfront’s technology.
Workfront offers every project management feature under the sun, and their project management services are top-shelf. They provide everything you might need in a project including tasks, information, updates, status and even assigned resources. Their software took a few cues from social media for design which makes updating and editing tasks very streamlined.
Managers get a few cool project management perks as well, they can view metrics, milestones, case builders and optimizing tools. There’s also a full-fledged resource management suite, workload balancing tools, and capacity planning assistance. The system can work with the Agile development cycle, Waterfall or a combination of both.
Workfront has quite a few workflow related features as well. They offer several automated processes to speed up your business, including the approval process. You can set specific guidelines and if requests meet your criteria you don’t even need to look at it! That’s not all you can do with approvals either, they have a feature that allows you to set multiple approvers to one project and have a smart notifications system running behind the scenes to alert only the necessary people for a specific approval or project. If you have a large IT team but only management needs to take a look at projected costs for hardware upgrades, Workforce can handle that!
Taking a few more cues from social media, Workfront designed its software to encourage collaboration among users. You can view real-time updates similar to Twitter and can communicate directly with any other employees and you can also ‘like’ messages and projects from teammates.
One cool feature they implemented was the ability to modify your own personal dashboard. With a lot of the competition, they’re less statistic and data focused and in turn offer fewer customization options for how things look. Workfront turned it up to 11, allowing you to customize the screen just to your liking. Don’t care about the social media-like chatter, but you do like resource management? No problem, you can roll up your sleeves and change it around to make it your own!
You can also customize the dashboard to follow specific tasks, projects, or issues. If you manage IT and next week there’s going to be a massive security overhaul, you can pin that to your dashboard to follow exactly what’s going on.
Workfront is available on all computers, as well as a fully-featured smartphone app for iOS and Android. If you’re frequently out of the office or have traveling sales reps they can still keep in touch with the home base through their smartphone. They can manage tasks, make requests and keep you updated on what they’re doing from anywhere with a cell or wifi connection.
Pricing for Workfront is a little vague. They don’t provide any rates on their website, instead they require you to submit a form or give them a call to get a quote.
They offer three different packages, first up is ‘Standard.’ It comes with everything we mentioned above, all the core features and basic integrations with Outlook, Box, Dropbox and Google Drive. You get support for 12 hours a day, 5 days a week and 1.5GB storage per user – given as one lump sum to the account.
‘Select’ is one step up and includes everything that comes in standard, but boosts the cloud storage to 10GB per user and includes a few other handy extras. Support is boosted to 24 hours a day during the Monday to Friday work week, you get advanced integrations including webhooks and APIs, and you can have external collaborators work on your projects.
Workfront’s top package is ‘Premium.’ It includes everything the previous two packages offer, boosts the per-user storage to 25GB and support is boosted to 24 hours a day, every day of the year. It comes with a few additional security features that the others lack as well, including encrypting your files even while not in use, and the right to audit any part of the program you like.
No matter which pricing plan you decide to go with, Workfront offers a few add-ons you can include as well. Some of the more popular ones include additional storage, SharePoint Connector, Widen DAM Integration, Adobe AEM Connector or your own personal named support representative.
The focus on enterprise-level needs and unifying multiple teams onto one big project really make Workfront second to none for large businesses. They understand what it’s like to be disorganized or have parts of your workforce split into cliques and their services can really help bring everyone onto the same page on one well-polished platform.
For complete rankings of all project management software, go here.
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