Friday, September 2, 2016

Monitronics focuses on the security of your home

10-second breakdown:

Launching back in 1994, Monitronics is a company that understands that your home is your haven. With a firm grasp on that concept, they have dedicated themselves to offering products and services to keep your haven safe and secure for you and your family. With CSAA-certified operators prepared for any emergency and award winning service, they pride themselves on excellence in both business and customer service.

The good:

One of the unique and best features is the support of third-party equipment. If you are switching providers, your current hardware could be used with the new service, a fantastic selling point if you want to save some money (not to mention time) and opt to keep your current setup.

There are authorized dealers all over the country to help you with installation and choosing equipment. These reps are also available to handle any malfunctions faster than most other companies due to the fact that they have a bit more ownership in your system.

Home automation is available for an extra fee.

The bad:

Contract terms may vary based on the authorized dealer you choose to sign up through and could be longer than you’d like. However, most terms will be very similar.

The system isn’t available for renters.

How it works:

A unique approach that Monitronics is known for is their use of authorized dealers, setting them apart from most other home security companies. With over 600 dealers in the United States, Canada and Puerto Rico, they manage the largest security dealer network in the nation while maintaining the high standards in customer service that has earned them several awards.

Monitonics sticks to a professional installation only approach, which will be ideal for those who aren’t ready to tackle their home security as a DIY project. For customers who are more than one year into their contract, should you decide to move to a new home, you can take advantage of Free Move program which allows you to transfer your service, uninterrupted and have your system installed into your new home with no additional charges.

Alternatively, you can provide security to the new owner of your home. Customers have the option to transfer their system and contract to their incoming homeowner, who will then be responsible for paying off the remaining balance of the contract. Speaking of contracts, Monitronics believes in long-term commitments, with contracts of three to five years in length, and early termination of your contract will result in high fees.

In the event of a false alarm, they are there to help. Their false alarm protection covers as many as two false alarms each year while reimbursing customers as much as $50 for each false alarm, which is a feature that few other companies offer.

Putting the power in your hands with the latest in home automation equipment, you can manage your security system with the greatest ease via your computer, tablet or smartphone. No matter where you are you have control to monitor the status of your home, adjust your thermostat, lock your door and switch your lights on and off.

With high-quality equipment manufactured by GE and Honeywell, they offer a vast array of equipment for home security, home automation, energy efficiency, medical monitoring and surveillance, all with a lifetime warranty. You will definitely have a lot of options to choose from, which means an even greater chance of building the home security system of your dreams.

There are three main packages to choose from at Monitronics: Basic, HomeTouch and HomeTouch Premier. These packages start at $34.95, $44.95 and $54.95 respectively.

The Basic plan is a land-line only plan offering the basic essentials to secure your home, with touch-screen keypads, pet-sensitive motion detectors, door/window sensors, and keychain remote. HomeTouch gives you the capability to remotely arm and disarm your system, as well as additional notifications and weather alerts, and HomeTouchPremier brings in you smart home technology for controlling locks, lights, appliances and more, as well as for live viewing and recording of surveillance camera footage.

In addition to the main trio of packages, Monitronics have two special medical alert system packages. HomeTouch Care starting at $46.95 a month, and HomeTouch Care Plus starting at $56.95 a month are designed for customers currently in or entering their golden years, helping them to maintain safety, security and independence living in their own homes. In addition to the security system, the HomeTouch Care packages add equipment for medical alerts and monitoring, including a medical watch or pendant.

If you would like to have water detection, CO detection and smoke detectors or the like, you can add them to your packages for an additional charge. Similarly, home automation equipment will also come at an additional cost.

Monitronics has a solid foundation offering reliable security, there’s no questioning that. But in comparison with other companies, you’ll notice that Monitroncis is on the higher end of the pricing scale for what they offer in their packages. There are a few disappointed reviewers here and there that feel they’re not getting the right value for their money. For customers who want the full experience of what Monitronics has to offer, it will require paying for various add-ons, but on the bright side, there are plenty to choose from. Pairing the activation fees and the companies right to change your monthly rate after the first 12 months, you may find your monthly bill adding up.

Protecting your home isn’t cheap, but it’s up to you to decide if Monitronics packages are best suited for you and your home. Packages bundling both home security with medical monitoring can be quite handy, if you were already in the market for medical monitoring Monitronics can hit two birds with one stone. Even if it’s more costly, you can rest at ease knowing that the system is of sound quality and will be there when you need it most.

For complete rankings of all home security systems, go here.

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